Virgil Sports Inc.,

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Virgil Sports Inc. – Shipping and Delivery Policy

At Virgil Sports Inc., we are committed to getting your orders to you safely and efficiently. Please review our shipping and delivery policy below:

Shipping Carriers

We currently ship via the United States Postal Service (USPS), utilizing their small business shipping options for reliability and affordability.

Processing Times

  • Standard Processing Time: Orders are processed within 2–4 business days (excluding weekends and holidays).
  • Orders placed during high-demand periods (e.g., major sales or product launches) may take an additional 1–2 business days to process.
  • You will receive a confirmation email with tracking information once your order ships.

Delivery Times (After Processing)

  • USPS First-Class Mail: 2–5 business days
  • USPS Priority Mail: 1–3 business days
  • Delivery time depends on your location and selected shipping method.

Shipping Costs

  • Shipping costs are calculated at checkout and based on the total weight, destination, and preferred USPS shipping service.
  • Customers are responsible for all shipping fees unless otherwise stated during special promotions or offers.
  • Free Shipping Promotions: We may offer free shipping for:
    • Promotional events (e.g., “Free Shipping Weekend”)
    • Orders exceeding a certain value (e.g., $75 or more) – details will be clearly stated on the website.

Shipping Locations

  • We currently ship domestically within the U.S.
  • International shipping may be introduced in the future. Stay tuned for updates.

Address Accuracy

Please ensure that your shipping address is complete and accurate. Virgil Sports Inc. is not responsible for delays or losses due to incorrect or incomplete addresses.

Lost or Delayed Packages

  • If your order is delayed beyond the expected delivery time, please contact us at info@virgilsportsinc.com
  • If your package is marked “Delivered” but not received, we recommend checking with your local USPS office and neighbors first.
  • Claims for lost packages must be filed within 7 days of the expected delivery date.

Returns Due to Delivery Failure

Orders returned to us due to delivery failure (e.g., incorrect address or unclaimed parcel) may be re-shipped at the customer’s expense.